Alerts and notifications

Contextual alerts

Purpose

Users need to be aware of important information related to their current activity.

Description

Contextual alerts are positioned above the area or form they relate to
They are often triggered by a user interaction
They can be closable and can have other action buttons or links.
Alerts with low importance (info or success) can close automatically after 20 seconds
Alerts with high importance (warning or danger) should not close automatically, unless the situation has been resolved in some other way

Types:

Info alerts should be used when there are tips or information that a user can benefit from.
Success alerts should be used when an action was performed successfully.
Warning alerts should be used when an action is out of the ordinary or might not be desired.
Danger alerts should be used when the system has failed to perform an action, or when the user has made an error.

Press the 'A' key to automatically assign a case.

Case assigned to Jerry.

There are more than 10 cases assigned to John.

There was a network error assigning case 90/934,382.

Please fix the 3 errors.

<div class="alert alert-info">
    <button type="button" class="close"><span aria-hidden="true">&times;</span><span class="sr-only">Close</span></button>
    <i class="alert-icon-info alert-icon"></i> Press the <strong>'A'</strong> key to automatically assign a case.
</div>
<div class="alert alert-success">
    <button type="button" class="close"><span aria-hidden="true">&times;</span><span class="sr-only">Close</span></button>
    <button class="btn btn-sm btn-link alert-link pull-right">Undo</button>
    <i class="alert-icon-success alert-icon"></i> Case assigned to <strong>Jerry</strong>.
</div>
<div class="alert alert-success">
    <button type="button" class="close"><span aria-hidden="true">&times;</span><span class="sr-only">Close</span></button>
    <i class="alert-icon-success alert-icon"></i> Case assigned to <strong>Jerry</strong>.
</div>
<div class="alert alert-warning">
    <button type="button" class="close"><span aria-hidden="true">&times;</span><span class="sr-only">Close</span></button>
    <i class="alert-icon-warning alert-icon"></i> There are more than <strong>10</strong> cases assigned to <strong>John</strong>.
</div>
<div class="alert alert-danger">
    <button class="btn btn-sm btn-link alert-link pull-right">Retry</button>
    <i class="alert-icon-danger alert-icon"></i> There was a network error assigning case <strong>90/934,382</strong>. 
</div>
<div class="alert alert-danger">
    <i class="alert-icon-danger alert-icon"></i> Please fix the 3 errors.
</div>

System notifications

Purpose

Users need to be aware of important information related to the system.

Description

System notifications appear in in the top right corner of the screen
They are usually triggered by events unrelated to the user’s interactions
They can be closable and can have other action buttons or links.
Notifications with low importance (info or success) can close automatically after 20 seconds (if desired)
Notifications with high importance (warning or danger) should not close automatically, unless the situation has been resolved in some other way
Optional .toast-footer can be added to further emphasize action buttons in system notifications

Types:

Info notifications can be used for general messages that aren’t particularly critical
Success notifications can be used for positive messages that don’t have a context to associate it with
Warning notifications can be used for messages that likely require attention
Danger notifications can be used for critical messages that require immediate attention

Message sent to Jerry.

Jerry added a comment to one of your cases (90/098,881).

Case 90/842,381 is due tomorrow.

Connection has been lost. Retrying in 30 seconds.

Item #3454333 deleted
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<div class="toast-list">
    <div class="toast toast-warning">
        <div class="toast-content">
            <button type="button" class="close">
                <span>&times;</span>
            </button>
            <span>Case 90/842,381 is due tomorrow.</span>
        </div>
        <div class="toast-actions">
            <button type="button" class="btn btn-link">View case</button> 
            <button type="button" class="btn btn-link">Snooze <span class="caret"></span></button> 
        </div>
    </div>
</div>